New users falling through the cracks and at-risk accounts going unnoticed both cost you revenue quietly. We build the systems that catch both in real time.
Every account that churns without a warning sign is a signal your team never saw.
All software, all remote, nothing that requires anyone on-site.
Personalized, usage-triggered onboarding sequences that adapt to what a user actually does in-product, not a static drip campaign.
Live account health scores built from your product usage, support, and billing data, so at-risk accounts surface automatically.
Agents trained on your docs and past tickets that handle first-response support and flag renewal or upsell signals to your CS team.
Picture a SaaS company where a new signup used to get one generic welcome email and nothing else. A usage-triggered onboarding flow now adapts based on what that user actually clicks and does, and a live health score flags the account the moment usage drops.
The account that used to churn silently now gets a CS outreach before the renewal date, not after.
Yes, we build on top of the tools you already use, Mixpanel, Amplitude, HubSpot, Salesforce, or a custom stack.
No, it surfaces the signal earlier so your team can act on it, the relationship work still happens with a human.
Yes, that's the point, flows adapt based on real usage and account attributes, not a one-size-fits-all sequence.
Most onboarding or health-score builds are live in one to two weeks once we've scoped your data sources.
Book a 30-minute call. We'll map your onboarding and account-health workflow and show you where automation fits.